Find out what one of our lovely owners thinks of us!
Coral Sea Property makes a Blunder!!
We stuffed up and we paid for it!!
Coral Sea Property were coordinating maintenance on the property and Joel, the owner was not informed of extra maintenance the electrician performed. When the owner received the bill, there was a bad surprise.
What Did Coral Sea Do?
Instead of blaming the tradesmen, blaming the team and worse of all blaming the owner, we put our money where our mouth is and refunded Joel’s monthly management fees of $201.63.
How Does Joel Feel?
Initially Joel was upset (as he should be), but as we rectified the problem quickly and took the blame. Joel is once again happy and $201.63 richer!!.
Congratulations Joel, have a few cold ones on us as $201.63 is in your bank account.