1st Impressions are Everything!!


My first meeting with Coral Sea was during the build of an investment house in Burdell. I interviewed the principal Shaun in person, finding him to be very open and down to earth, and expressed a good mix of highly valuing excellent tenants as well as supplying a great service for the owners.


Importantly he said valuing good tenants sometimes meant prompting owners to get things done, that is something some managing agencies avoid. This along with him openly showing evidence of their statistics as well as having a great web site and regular newsletters won me as a client.


Upon signing up I became more acquainted with some of the rest of the team. Anita (Bob), Stella, Nicole and later Rachel each gaving me a run down of their responsibilities and steps that would be followed in a friendly, jovial yet very professional manner – I was impressed.


Throughput the building process any queries I had were handled very promptly by the team, speaking to me often as required, and every time I have spoken with them then and since they have made me feel as though I am their only customer, great service!


Entry and onboarding as a landlord was made easy for me by the team, each having very distinct responsibilities. Tenants were found before building completion and Bob attended site on the day of handover to do the entry report and helped a great deal in talks with the builder.


I am very pleased with the Coral Sea service and would recommend them to any landlord looking for a Townsville property management company.


Kind Regards,


Very Happy Coral Sea Landlord.

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