Find out what one of our lovely owners thinks of us!
Coral Sea Property follows through with their Promises
Think AGAIN, Coral Sea do!!
Russell Atkinson, one of our owners was very upset when one of his mates did a drive by of his property. The property was not presenting up to ‘Coral Sea’ Standard and we were not managing the property ‘Like We Own It’.
We’re a little bit “different”
At Coral Sea Property we’re a little bit different. We believe if you make a promise, you should keep it.. AND… if you make a mistake you should fess up and take responsibility.
So that’s exactly what we did
One of our 3 guarantee’s is “Not Happy, Don’t Pay”
This means if you are not 100% delighted with our property management service for the month we will refund your months management fee’s in full! No questions asked!
We made a mistake! So guess what we did?
1. Since talking to Russell, we have implemented Drive-by’s every 2 months along with our bi-yearly routine inspections so this problem never happens again.
2. We honour our guarantee & refunded Russell’s months management fee’s back! We pride ourselves on being accountable & if we don’t deliver on our promises we are fully willing to grin & bear it! (well maybe not grin)
Thank you Russell, $167.75 is coming your way!