Let's be candid. Many real estate agents will promise you exceptional property management services. However, numerous investors find that the quality of service, accountability, and results rapidly diminish over time. While we can't alter the industry's broader tendencies, at Coral Sea Property Services, we make a firm commitment. We offer four tangible service guarantees to ensure that we consistently honour our promises, allowing you to be confident that you're receiving the highest level of service.
Our guide for every decision we make on a daily basis is “What would I do if I owned this property?” It sounds a little corny, like a marketing slogan. But it is about operations, not marketing. It is on our wall so that WE see it and are reminded about what drives our success – not just so that our owners can see it. On a daily basis there are decisions that our team makes using our systems as guidance. Each decision is then checked against the question “Would I make the same decision if I owned this property?”
“Manage it like we own it” ensures that we always have your best interests at heart. It also allows us to avoid the trap that other property managers fall into, which is to make as few decisions as possible and force the owners to do the ‘managing’. You have chosen us to manage your properties – and our “manage it like we own it” guideline means that it is a role we enter completely into.
We make decisions, we enforce standards, and we are professional in our focus on results. “Manage it like you own it” is such a guiding principle that it is easy to back our words with our 100% Delighted Money Back Guarantee. If we don’t deliver you don’t pay.
We believe we should be able to protect your investment and we will stand up for this belief. We’re accountable. We communicate. We manage your property like we own it.
621 FLINDERS ST WEST
TOWNSVILLE, QLD 4810
PO BOX 1770 TOWNSVILLE Q 4810