If you have an emergency maintenance request, you must log the maintenance online as soon as possible. You will be provided our emergency trade contact details automatically via our maintenance portal. You must also read the emergency maintenance checklist and ensure you understand the definition of an emergency.
An emergency, for the purposes defined here, is maintenance which requires immediate attention. For example:
We believe we should be able to protect your investment and we will stand up for this belief. We’re accountable. We communicate. We manage your property like we own it.
621 FLINDERS ST WEST
TOWNSVILLE, QLD 4810
PO BOX 1770 TOWNSVILLE Q 4810