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​You're a property investor, and you've just entrusted your valuable asset to a property management company. But as the months go by, you find yourself wondering,

"What's really going on with my property?"

This is where Coral Sea Property Services, led by Regan Leatch, comes in to provide not just property management but also financial well-being and peace of mind.

At the heart of our commitment to exceptional service and maximising returns for our clients lies a crucial aspect that occasionally concerns landlords—routine property inspections.

These essential evaluations, conducted periodically, ensure that properties are maintained properly and potential issues are identified early on.

Coral Sea Property Services typically schedules routine inspections every three months, with the first inspection occurring four weeks after a new tenant moves in.

The purpose of these inspections is threefold:

In Queensland, landlords and property managers must comply with the Residential Tenancies Authority (RTA) regulations, which stipulate that tenants should receive a minimum of seven days' notice for routine inspections, specifying a two-hour entry window.

Tenants have the right to be present during inspections, contest and reschedule if the timing is inconvenient, and receive proper communication and explanations regarding any issues identified.

Landlord involvement in inspections fosters transparency and ensures that both parties are on the same page regarding the property's condition.

Being present or requesting detailed reports can help build trust and provide peace of mind knowing that your investment is being well looked after. Early identification of maintenance issues through inspections can save significant costs down the line.

For example, addressing a minor water leak promptly can prevent extensive water damage, which could otherwise escalate into thousands of dollars in repairs.

...we differentiate ourselves by leveraging personalised video updates as part of our client communication strategy. These video messages ensure that landlords are fully engaged, putting a face to the services provided and making communication more personal and effective.

Unlike other agencies, we provide landlords with the choice between two main fee structures: a 7% management fee or a fixed management fee of $62 per week, allowing for flexibility to align with financial goals and property profiles.

One major issue landlords sometimes face is feeling excluded from the inspection process.

We ensure clear, consistent communication so landlords always know when inspections are scheduled and can participate if desired. Post-inspection, landlords receive comprehensive reports alongside video documentation, so even if they can't be present, they remain fully informed.

Open lines of communication are encouraged, with landlords able to reach out via email, phone, or our SMS system at any time for updates or discussions.

Don't just take our word for it.

Our technical backbone is supported by state-of-the-art software like PropertyMe, Inspection Express, and TAPI for seamless management.

From scheduling inspections to processing maintenance requests and updating clients, our technology ensures that every part of the process runs smoothly and efficiently.

Our remote administrative team, comprising skilled professionals like Ashley and Jen, handles tasks ranging from maintenance coordination to rental applications, ensuring around-the-clock service and quicker response times.

...our approach is strategic and respectful.

We inform tenants in writing of the issues and offer reasonable timelines for rectification, followed by re-inspections to ensure compliance. Routine inspections also prepare us for the unexpected, whether it's a sudden issue like a burst pipe or an unearthed structural problem.

Our proactive inspection schedules and comprehensive reports equip us to handle crises efficiently and effectively.

At Coral Sea, we believe that diversity and inclusivity form the bedrock of a thriving community. Our team is trained to be inclusive, ensuring everyone feels valued and respected, whether communicating in multiple languages or understanding cultural nuances.

Keeping an eye on seasonal trends and market analytics is critical for optimising rental returns. We advise landlords to schedule their leases to end during high-demand periods for better occupancy rates, and our in-depth market analysis helps set competitive rental prices that ensure maximum returns.

To continually improve our services, we conduct regular performance reviews based on client feedback, key performance indicators (KPIs), and market conditions. This iterative approach ensures we remain at the forefront of property management, adapting to new challenges and opportunities swiftly.

Coral Sea Property Services, under the adept leadership of Regan Leatch, offers a holistic approach to property management. By ensuring routine inspections are thorough, transparent, and inclusive, we maximise your property's value while fostering strong, trusting relationships between landlords and tenants. If you have any further questions or wish to discuss how our services can meet your specific needs, don't hesitate to reach out.

Your property's success is our mission.

...you're choosing more than a property management service; you're choosing a partner committed to your financial success and peace of mind.

Thank you for joining us on this journey.

This comprehensive guide underscores the importance of landlord involvement in routine inspections while detailing how Coral Sea Property Services ensures a seamless, respectful, and efficient process.

Always adhering to the latest Queensland legislation and leveraging the best in technology and team expertise, we stand as the trusted partner for property management in Townsville.

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